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Frequently Asked Questions


Q. Will my pond need cleaning every year?

A. Possibly, it all depends on the size and the quality of fish and your filter system

Q. Do you offer routine maintanence?
A. Yes, i offer a monthly, bi annual and annual maintanence service

Q. What happens to my fish when the pond is cleaned?
A. I place them into a holding container

Q. Have I got too many fish for my pond?
A. The most common answer is yes

Q. How long will it take to clean my pond?
A. It can vary from 3 hours up to 2 days; it depends when it was last done as well as the quality of filter

Q. Why is my pond green?
A. In most cases it is because the UV light isn't working or the bulb needs changing

Q. Is there a call out charge?
A. No

Q. Is it safe to put treatments in the pond when the fish are still in it?
A. Yes

Q. How can I stop a heron getting my fish?
A. There are many ways to try to stop them; the only sure way is to put a net over the pond